Team Leader Millington, TN

Team Leader

Full Time • Millington, TN

Role Description

You will be leading the highest performing team in the quick service industry. This leadership position is a launching pad to potential opportunities within Chick-fil-A and also looks great on a resume for future opportunities outside of Chick-fil-A.  We take the time to invest in YOU as a leader and teach you about what makes us different. In leading a multi-million dollar business, you will learn skills and characteristics to exemplify excellence in everything you do!

Benefits:

  • $14-$17/hour and up based on experience and performance
  • Paid vacation 
  • I.R.A Retirement Plan with matching up to 3%
  • Comprehensive Medical, Dental, Vision Insurance & Prescription Coverage
  • Flexibility with time-off requests
  • Leadership development opportunities
  • First two uniforms (shirts, pants and belt) provided
  • Many corporate and owner/operators start in the restaurant!
  • Heavy Investment in you, personally, as a leader
  • Free Meals

Minimum Requirements:

  • Attached Resume and application filled in its entirety 
  • Full time position (30-40 hours per week)
  • Open availability either from 5AM-7PM or 11AM-10:30PM 
  • Must have opening OR closing availabilty (5:30 AM, 10:30 PM)
  • Minimum 2 years of work experience
  • Minimum 1 year of leadership experience preferred
  • If hired, you will be a probationary team leader whose performance will be evaluated over a month long trial period. If you meet expectations you will be offered an official position at the end of this trial period.

Necessary Attributes

  • Positive attitude
  • Growth mindset
  • Ownership of the business and your responsibilities 
  • Ambitious 
  • Leadership potential
  • Awareness 
  • Great attitude/Hard working
  • Dependable
  • Honest
  • Responsive and flexible to team’s needs
  • Works to serve others
  • Servant's Heart

General Responsibilities

  • Oversee a particular function of the restaurant (see below) while working your scheduled shift.
  • Provide leadership support to the AM/PM manager on duty while including them in decisions that impact the business and customer experience.
  • Ensure and coach Team Members to consistently follow all Chick-fil-A processes and procedures.
  • Shift management – breaks, communication, call-off management, discipline, reward & recognition
  • Consistently coach and mentor team members around best practices.
  • Empower, encourage and provide feedback to team members on a daily basis
  • Ensure all team members on shift are aware of plan for the day.
  • Ensure store is neat, clean and organized at all times.
  • Train team to present food to guests with neatness and attractiveness.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Perform discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
  • If closing, control pre-close functions while not compromising service and food quality standards.
  • Ensure cleanliness of all areas is always top-of-mind – with a focus on customer perception
  • Front of the House (FOH) – Responsible for all cash management duties. Count down registers, tracking cash and coupon accountability, change fund management, Daily Report.
  • Back of the House (BOH) – Follow all waste tracking procedures at all times.
  • BOH – Is aware of food cost and labor cost best practices and works to implement them at all times.




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The Team Member Experience

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.